Terms & Conditions
Last Updated - Feb 23, 2018
  1. Small Business FinCredit India Pvt. Ltd (SBFC) (Erstwhile Mape Finserve Pvt Ltd) offers to the general public and to existing Karvy group customers (the "Customer") an opportunity to avail financial facility in nature of Loan against Gold, Loan against Securities, Loan against Property and Personal Loan ("Loan") subject to terms and conditions herein below and such other terms and conditions, as may be applicable and notified by SBFC from time to time.
  2. SBFC reserves the right to add, alter, modify, change or vary all or any terms and conditions as contained herein, at any point of time, without any notice or intimation, written or otherwise.
  3. The Loan offered by SBFC to its Customers shall be governed by the terms and conditions contained in the respective loan agreements (the "Loan Agreement"). In case of any conflict, the terms and conditions contained in the Loan Agreement shall supersede these terms and conditions.
  4. SBFC may contact a customer on the telephone / contact number provided by them within a period of 30 days from the date of the request / query. Such follow-up calls made by SBFC shall be regarded as solicited calls and would be exempted from any 'Do Not Call requests' that may have been placed at any point of time against the said telephone / contact numbers by a customer.
  5. In case of sweepstakes offer and / or lucky draw and / or contests ("Scheme"), SBFC may stipulate the minimum criteria for participation by a Customer. The winners for all such Schemes shall be selected by SBFC. The gifts (as applicable to each Scheme) shall be provided by SBFC in the manner stipulated by SBFC.
  6. Decision of SBFC in respect of any Scheme shall be final & binding and shall not be questioned by any Customer(s) in any manner whatsoever. All winner(s) under the Scheme(s) shall be intimated by SBFC and SBFC shall not entertain correspondence, regarding the sharing of results of any of the Scheme(s).
  7. SBFC shall neither be responsible towards the quality of gifts, nor liable for any defect or deficiency therein. SBFC shall not entertain any claim in respect of or arising out of non-use or use of the said gifts. The pictures / description / visual of the gifts shown in the mailers / communication sent to the Customer(s) are merely representative, and the gifts are subject to availability from the respective suppliers and may be replaced by SBFC in case of non-availability. The gifts are non-transferable, cannot be exchanged, and cannot be encashed unless specifically mentioned under terms of any particular Scheme. Nothing contained herein amounts to a commitment or promise by SBFC to regularly conduct any Scheme(s).
  8. The terms and conditions herein or elsewhere in relation to the Loan and / or Scheme(s) shall be subject to usual force majeure conditions.
  9. All contact(s) with the Customer(s) by SBFC and / or its associates, designated third parties, through any medium whatsoever, including but not limited to mail, e-mails, SMS, monthly statements, letters etc. shall be at the sole discretion of SBFC.
  10. Any taxes / charges payable to the Government or any other authority or body which may arise or accrue to any Customer(s) in relation to availing of a gift shall be borne directly by the Customer(s).
  11. All disputes, if any, arising out or in connection with or as a result of any of the Loan / Scheme(s) / gifts or otherwise relating hereto shall be subject to the exclusive jurisdiction of the competent courts / tribunals in Mumbai only.